Terms of Payment

All prices are in Canadian dollars
Payments can be made by VISA or MASTERCARD

Delivery Charges

We offer free delivery with a minimum purchase depending on your province or state.  Any order below the minimum will have a nominal freight charge added to your invoice.


Return Goods Policy

If you are not satisfied with your purchase, items may be refunded if:

An error was committed by us.
Product was purchased within the last 10 days.
Product must be in original packaging and in new condition.
A 15% restocking fee will be applied unless our error.
We will refund shipping charges only in our error.
A return authorization number must be obtained, prior to returning any item.



Premier Ostomy does not accept responsibility for errors due to incorrect information on measurements provided by manufacturers. Prices are subject to change without notice.